Shipping policy

This English version is a courtesy translation. In case of any discrepancy, the Spanish version prevails.

Guaranteed nationwide delivery. At Cuadros Splash we make sure that every piece you buy is delivered with the utmost care anywhere in Spain: mainland Spain, the Balearic Islands, the Canary Islands, Ceuta and Melilla. We do not deliver outside Spain.

Rates. A flat rate applies per zone, regardless of the number of items: mainland Spain 12 €, the Balearic Islands 30 €, the Canary Islands 70 €, Ceuta and Melilla 70 €. For the Canary Islands, Ceuta and Melilla, if the order requires more than one parcel, we check the price with the carrier and confirm it to you before dispatching it.

Delivery time. Each painting is made in our workshop when you order it. The general lead time is up to 30 working days from receipt of payment, and it may be extended during high-demand periods (Christmas, Epiphany (Three Kings' Day), Easter).

Safety and protection in transit. We use specialised packaging and work with trusted carriers so that your order arrives undamaged. Parcels measuring more than 150 cm on any side are subject to each carrier's rules: depending on the area, they may be delivered to the building entrance rather than to your front door.

Track your order. You will receive delivery tracking so that you know where your painting is at all times.

On receipt. Check the parcel in front of the carrier. If you see that the packaging is damaged, note it on the delivery note or sign it as ‘pending inspection’, and let us know within the following 24 hours with a photo and your order number so that we can make a claim against the carrier: we will replace the artwork at no cost to you. This does not limit your legal guarantee.

Customer service. cuadros@impresionstore.com · WhatsApp 627 920 405 · Monday to Friday, 10:00 to 14:00 and 17:00 to 21:00.