Right of withdrawal

In accordance with the law of the information society and electronic commerce, you have the right to withdraw from this contract within 14 calendar days of receipt, without justification.
In order to exercise the right of withdrawal, you must notify us of your name, your full address and telephone number, your fax number and e-mail address, your decision to withdraw from the contract through an unambiguous statement. 
In order to comply with the withdrawal period, it is sufficient that the communication concerning the exercise by you of this right is sent before the expiry of the corresponding period. 

Consequences of withdrawal. In the event of a withdrawal on your part, we will refund all payments received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the least expensive method of ordinary delivery that we offer) without any undue delay. 
and in any event no later than 14 calendar days from the date on which we are informed of your decision to withdraw from this contract. We will make such refund using the same means of payment used by you for the initial transaction, unless you have expressly provided otherwise; in any event, you will not incur any costs as a result of the refund. We may withhold the refund until we have received the goods, 
or until you have provided proof of the return of the goods, whichever condition is fulfilled first. 
You must return the goods to us or deliver them directly to Cuadros Splash, without any undue delay and in any case no later than 14 calendar days from the date on which you inform us of your decision to withdraw from the contract. If you return the goods before the end of this period, the deadline shall be deemed to have been met. 
You must bear the direct cost of returning the goods. You will only be responsible for any reduction in the value of the goods resulting from handling other than that necessary to establish the nature, characteristics and functioning of the goods, i.e. you must return the product in perfect condition.
Exceptions: the right of withdrawal will not apply to contracts that refer to: 
The return must be made in its original packaging, in perfect condition and after acceptance by us.
The personalized products do not admit return, likewise the deteriorated products or manipulated unduly will be returned to the client without refund some.